7jjj Privacy Policy
Your personal information is very important to us. Find out in this document — how 7jjj collects, uses, and keeps your information secure.
Introduction & Scope
7jjj is a safe and reliable online gaming platform serving users in Bangladesh. This Privacy Policy ("Policy") describes how 7jjj collects your personal information, the purposes for which it is used, how long it is stored, and what rights you have.
This Policy applies to the www.7jjj.lat website, its mobile version, and all related 7jjj services. By using our services, you are considered to have given your consent to the terms of this Policy.
We believe that data protection is the foundation of user trust. That is why 7jjj uses SSL encryption and a modern cybersecurity framework to keep all your information secure. If you have any questions about this Policy, contact us at [email protected].
What Information We Collect
7jjj collects only the information necessary to provide services, manage accounts, meet legal obligations, and improve your experience. The information collected is divided into the following categories:
2.1 Identity Information
- Full name and date of birth
- National ID number or passport number (for age verification)
- Current address
- Mobile number and email address
2.2 Financial Information
- Transaction history (deposits and withdrawals)
- Payment method details used (bKash, Nagad, Rocket, Upay or the last few digits of a bank account number)
- Wallet balance and bonus activity
2.3 Technical Information
- IP address and device type
- Browser type and operating system
- Cookies and session data
- Login time and approximate location information
2.4 Gaming Activity
Information about your playing patterns, betting history, preferred game categories, and gaming session duration is collected. This information is used for monitoring under the responsible gaming policy and for personalising your experience.
7jjj never stores your full payment PIN, mobile banking password, or full bank account number. All financial transactions are completed through encrypted connections via the relevant payment gateway.
Purpose of Data Use
Collected information is used only for the following legitimate purposes. 7jjj does not sell your information to any third party.
3.1 Service Operations
Your information is required for account creation and verification, transaction processing, bonus distribution, and providing customer support. 7jjj's 24/7 support team uses this information to resolve your issues.
3.2 Security and Fraud Prevention
Your information is analysed to detect and prevent unauthorised access, fraud, money laundering, and other illegal activities. This is essential for the protection of all users.
3.3 Age and Identity Verification
7jjj's services are only for those aged 21 or older. Identity-related documents are verified at registration and when necessary, to prevent access by minors.
3.4 Responsible Gaming
Your gaming activity is monitored to identify early signs of problematic behaviour and to provide assistance when needed. This process is for your wellbeing and welfare.
3.5 Service Improvement
Aggregate and anonymised data is used to analyse website performance, develop new features, and personalise the user experience.
3.6 Promotional Communications
With your consent, 7jjj may inform you about new offers, bonuses, or important updates via email or SMS. You may request to opt out of these communications at any time.
Cookie & Tracking Technologies
The 7jjj website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that ensure the functionality of the service.
4.1 Essential Cookies
These cookies are necessary for the basic functionality of the website, such as maintaining login sessions, managing security tokens, and storing your preferences. These cookies cannot be disabled.
4.2 Functionality Cookies
These cookies are used to remember your language preference, game history, and personalised settings. They can be disabled through your browser settings, though this may limit some features of the service.
4.3 Analytics Cookies
Anonymous data is collected to analyse website traffic and understand user behaviour. This information does not directly identify you.
It is possible to delete or disable cookies through your browser settings. Please note that disabling essential cookies may prevent 7jjj's services from working properly.
Data Sharing with Third Parties
7jjj does not sell your personal information to third parties for any commercial purpose. However, information may be shared in the following limited circumstances:
5.1 Payment Processors
Necessary transaction information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete deposits and withdrawals. This information is minimal and used only to verify transactions.
5.2 Technology Service Providers
Companies providing website hosting, data storage, cybersecurity, and customer service software operate under 7jjj's instructions and are bound by the obligations of this Privacy Policy.
5.3 Legal Obligations
Information may be disclosed to comply with legal obligations in response to a court order, government directive, or a lawful request from a law enforcement agency. Where possible under the law, we will attempt to notify you in such cases.
5.4 Business Transfers
If a merger, acquisition, or sale occurs in 7jjj's business operations, user information may be transferred as an asset. In such cases, you will be given prior notice.
Data Retention and Deletion
7jjj retains your information only for as long as it is necessary or legally required.
6.1 Active Account Data
All profile, transaction, and gaming data is retained while your account is active. This information is necessary to provide services and maintain account history.
6.2 After Account Closure
Even after an account is closed or deactivated, records of financial transactions and identity verification documents are retained for the period required under applicable law. After this period has passed, all data is securely deleted.
6.3 Data Deletion Requests
Within the limits of legal obligations, you may request the deletion of your personal information. Send this request to [email protected]. Deleting your data will result in your account being deactivated.
Your Rights and Controls
As a 7jjj user, you have the following rights over your own information:
7.1 Right of Access
You have the right to know what information 7jjj holds about you at any time. Upon request, we will provide you with a summary of your information.
7.2 Right to Rectification
If there is any incorrect or outdated information in your profile, you have the right to have it corrected. To do this, submit a request through the profile section of your account or via a support channel.
7.3 Right to Object to Processing
You may object to marketing communications and certain types of data processing. It may not be possible to stop processing that is essential for the provision of the service.
7.4 Right to Data Portability
Where technically feasible, you have the right to receive your data in a structured, commonly used format.
7.5 How to Exercise Your Rights
To exercise any of the above rights, send your request in Bengali or English to [email protected]. We will verify your identity and respond within a reasonable time.
Data Security Measures
7jjj uses industry-standard security technologies and practices to protect your information.
- SSL/TLS Encryption: All data transfers between the website and server take place through encrypted connections.
- Server-Side Security: Your information is stored on secure servers where access is strictly controlled.
- Two-Factor Authentication: An additional verification layer is available to prevent unauthorised access to your account.
- Regular Security Audits: Regular security tests are conducted to identify system vulnerabilities.
- Staff Training: All employees are trained on data protection and only authorised employees can access your information.
- Fair Play Assurance: All gaming outcomes are determined by a verifiable Random Number Generator (RNG).
If a data breach occurs and it affects your information, you will be notified as quickly as possible in accordance with legal requirements. If you notice any suspicious activity on your account, contact [email protected] immediately.
Protection of Minors
7jjj's services are only for those aged 21 or older. We do not knowingly collect any personal information from minors.
Age verification is mandatory during the registration process. If a user is suspected or confirmed to be under 21, that account will be suspended immediately and the associated information will be deleted.
If you believe a minor has created an account on 7jjj, please let us know at [email protected].
Policy Changes and Updates
7jjj may update this Privacy Policy from time to time. You will be notified in the following ways depending on the nature and significance of the changes:
- For significant changes, a notice will be sent via email.
- A notification of the changes will be shown when you log in to the website.
- The latest version of the Policy will always be available on this page.
Continuing to use 7jjj after the updated policy is published means you have accepted the new policy. If you do not agree with the updated policy, you have the right to stop using the service and close your account.
Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, you can get in touch with 7jjj. Our support team is available 24/7 in both Bengali and English.
Contact Information
To learn more about responsible gaming or if you need assistance, visit our Responsible Gaming page, or visit our FAQ page for answers to common questions.